- General Information
- Manufacturer
- Dell Technologies
- Manufacturer Website Address
- http://www.dell.com.au
- Brand Name
- Dell
- Service Name
- ProSupport - Upgrade
- Product Type
- Service
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Phone Support
- Remote Diagnosis
- Service Response Time
- Next Business Day - Phone Support
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- Dell OptiPlex 3000, 3000 THIN CLIENT, 3090, 3090 ULTRA, 3280 AIO
- Upgrade from
- 1 Year Basic Onsite
- Pricing Type
- Must be purchased within 30 days of the product purchase