- General Information
- Manufacturer
- Veeam Software
- Manufacturer Website Address
- http://www.veeam.com
- Brand Name
- Veeam
- Service Name
- Premium Support
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x1 Hour
- Provided Support
- New Releases Update
- Web Support
- Phone Support
- Web Knowledge Base Access
- Email Support
- Service Response Time
- 8 Hour - Phone Support - severity level 4
- Service Duration
- 1 Year
- Product Supported
- Software:
- Software Title: Veeam Management Pack Enterprise Plus for VMware
- Installation Type: Locally installed
- License Pricing: Prepaid
- Licensing Details: Includes first year 24/7 uplift